Telephone Maintenance, Telephone Engineers, Cabling, Cat5, Cat6, Electrical Installations - Sutton, Surrey & London

Maintenance

Avaya telephone systems and Nortel telephone systems

The Livewire Voice & Data Communications team have over 50 years telecommunications maintenance experience across all leading telephone systems from the latest IP enabled solutions to the BT Meridian. For all your maintenance needs we are happy to provide information and a competitive quote, please contact us or telephone 020 8254 0800

Maintenance contracts

Our business phone system maintenance service can help you avoid the cost of replacing a poorly performing system and minimise risk of any system downtime to guarantee a service level to meet your business requirements.

Our maintenance schemes allow you to:

  • Identify issues before they occur and keep the system running smoothly
  • Ensure faults are dealt with according to an agreed schedule
  • Budget efficiently rather than paying a premium whenever an issue occur
  • Have a quick, single contact point if an unexpected issue occurs

Our dedicated support service uses a remote access facility, allowing our telephone engineers to connect to a client’s telecoms system directly. This allows us to diagnose any issues before we arrive on site, by remotely accessing your telephones systems we are able to reduce the down time and effect a ‘first visit’ repair.

Working from our offices in Sutton, Surrey and Poole, Dorset. Livewire maintain telephone systems nationwide. We hold parts and information on Nortel BCM50 Nortel BCM400, Nortel BCM450, Avaya IP Office ready for immediate dispatch.

Livewire will maintain telephone systems, telephone handsets, telephone cabling and network cabling.

For more information on telephone system maintenance please contact us today on 020 8254 0800

Ad hoc Maintenance

Some customers find themselves in a situation where they are not currently covered by a maintenance contract but have a fault with their their telephone system. Livewire understand how important a working telephone system is and will undertake emergency telephone system maintenance in the event of a breakdown. Livewire can undertake this work on a time and material basis quoted in advance so the customer has a clear understanding of the cost and likely outcome of a site visit.

If you require a maintenance visit to clear an immediate fault please call us on 020 8254 0800 or contact us and we will endeavour to help!

Managed maintenance plan

A Livewire managed maintenance plan brings with it the ability to have all telephone issues from all branches managed from a central location.
Dedicated qualified staff in our call center provide a single focal point to help simplify maintenance in your telecommunications environment.

Livewire provide vendor coordination, maintenance transition and delivery management for Nortel, Avaya and BT products.

Our flexible, end-to-end solution services can include:

  •  Maintenance management
  •  Repair coordination
  •  Problem management
  •  Administration

To discuss how a fault management service can save time and money contact us on 020 8254 0800